Hi, I’m Keat. Product + Systems Designer, and Visual Thinker.
A natural problem solver who handles ambiguity with grace and curiosity. Based in Massachusetts USA, I’m passionate about crafting impactful experiences for complex workflows.
＊Also a music nerd who collects and play records for fun.
Recent Case Studies
A multi-step search workflow that takes a recruiting search from kickoff to placement on one page. It serves recruiters, researchers and hiring teams, each seeing what they need. I was lead designer with a PM and two engineers.
Decision I led: Kanban, list and table views of one dataset, plus a client portal showing hiring teams the same search with only the actions they need. The portal reached 2,000+ hiring-team users in its first five months.
Projects
Market Maps
Recruiters built market maps by hand in a new spreadsheet for every search. I led the design of a feature that brings that research into the app, as three views of one dataset. We planned it around a third-party data source that never came through.
Lesson learned: Design the version that works without the data you do not control before polishing the version that depends on it.
Recruiters were hunting for references across four scattered features: references, referrals, introductions and connections. I led the design of one Network experience that brings them together and surfaces shared work history (Work Overlap), so finding a potential reference takes less time.
Decision I led: As these features grew, the profile panel filled up with too many tabs. I consolidated them under a single Network tab.
Network
Full case studies are password protected. Request access at keat.teoh@gmail.com